A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. 

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Client

• Master and is a role model of the Client Journey
• Is a role mode in creating Customer emotion and desire
• Engage existing and prospect clients as per weekly plan defined by Store Management
• Offer and excellent Valentino Couture Service at all times across all categories
• His/her sales performances and KPIs are above the average of the store – above xxK for flagship and free standing, above xxK for department stores
• Assist Store Manager in developing external relations according to CRM Company requirements.
• Foster sales in partnership and OTO appointment routine

Team

• Encourage and show the team to sell through unconventional opportunities
• Mentors other client advisors on Client Journey and KPI improvement and is a key teamplayer
• Proactively participate in store and department meetings by sharing information, sales objectives and KPIs

Operations and Visual

• Ensure the respect of Company procedures regarding sales and after sales processes; assist Team Manager and Store Manager in management of all delicate situations.
• Promote flow of information regarding qualitative and quantitative features of products thus preventing any potential stock problems.
• Guarantee all the necessary measures for the safety of valuable products, materials and furnishings in both sales floor and stockroom.
• Ensure administration and operations procedures are respected.
• Is up-to-date regarding HQ Visual criteria and verifies guidelines execution in store. Ensure order and cleaning of windows and internal display.
• Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.