WHY WORK FOR VALENTINO

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. 

WHAT WE BELIEVE IN

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

WHO ARE WE LOOKING FOR

A Stock Associate/Operator for our Global Flagship on Madison Ave. The Stock Associate/ Operator is responsible for ensuring the proper rotation of goods according to Company requirements and keeping sales in mind. Constantly maintains order in the warehouse and lays out the products according to Stockroom Procedures criteria. Guarantees the safety of products and valuable materials in the store and warehouse.

Key Responsibilities:

INVENTORY MANAGEMENT

• Responsible for daily cycle counts
• Plans and executes annual inventory
• Guarantees all stockroom guidelines are followed
• Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks.
• Ensures all items are accurately priced and ticketed
• Liaises with the Store Manager in order to optimize stockroom management.
• Trains the team on all inventory guidelines and policies
• Escalates to Manager any discrepancies or issues with stock
• Maintains a clean and organized stock room TRANSFERS  AND RETURNS
• Prepares the goods to be sent to clients, other stores or warehouse
• Assists Store Manager in after sales activities and repairs.
• Deals with end of season returns and product transfers.
• Liaises with couriers in order to ensure the delivery of shipments
• Follow shipping and receiving procedures to ensure all units are processed accurately and in a timely manner

CLIENT SERVICES

• Ensure the highest level of customer service at all times
• Support Store Management in the achievement of total store goals and KPIs as determined by the Company. VISUAL
• Assist in floor directives, merchandising, display maintenance and housekeeping
• Assist in processing and replenishing merchandise as well as monitoring floor stock
• Responsible for adhering to company visual standards at all times OPERATIONS
• Comply with all point of sale policies and procedures
• In partnership with Store Management, educates the sales team on store sales plan, personal sales goals and store statistics
• Exhibit fluency in store operational procedures; ability to teach and assist all team members to perform daily

store functions

REQUIREMENTS

• • 3+ years’ experience in a similar role, luxury retail preferred
  • Strong customer service, communication, and presentation skills
  • Experience in retail systems and operations
  • Ability to work flexible retail schedule

HOW WE ARE

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.