A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. 

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Valentino is looking for an Intern who will be included in the E-Business & Ominchannel Department, based in Milan, and will suppport the team in the following activities supporting the newly established e-Concession Business Unit.

The mission is to contribute to the success of Valentino’s e-Concession business by ensuring operational excellence, driving revenue growth, and continuously enhancing customer experience. The intern will assist in the management of online third-party partners, ensuring inventory accuracy, optimizing catalogue time-to-market, and supporting initiatives to elevate the digital client journey. This role requires close collaboration with key departments, including e-Commerce, Buying, Marketing, and Logistics, to ensure strategic alignment and the achievement of business objectives.

Attention to detail, dedication to operational excellence, and a collaborative spirit will be fundamental in supporting Valentino’s ambitions within the dynamic and competitive e-Concession landscape.

Main Duties and Responsabilities:

• Actively contribute to e-store management activities, including digital catalogue creation, publication monitoring, product data accuracy, pricing validation, stock availability checks, and providing feedback on third-party asset and enrichment requests;
• Set up promotions and special activations (e.g., seasonal sales, pre-orders, gift card campaigns) in line with management guidelines;
• Support the launch of new products and seasonal collections, ensuring adherence to the go-live calendar;
• Assist in project management initiatives, contributing to the definition of operational flows and the implementation of processes aimed at improving efficiency and productivity;
• Maintain daily interactions with internal and external partners, ensuring effective problem-solving, issue resolution, and regular reporting. Serve as an escalation point for catalogue, collection publication, and order/return fulfilment issues related to Digital Marketplaces;
• Collaborate with the warehouse team to monitor the full order lifecycle, from acquisition to shipment and invoicing, ensuring compliance with agreed SLAs and on-time delivery;
• Partner with the Technology team to identify, report, and help resolve operational issues linked to e-tailer systems and tools;
• Collect, analyze, and report data and KPIs, supporting SLA monitoring and operational performance assessments;
• Collaborate proactively with cross-functional departments, including Buying, Merchandising, Logistics, Finance, IT, Product Compliance, After Sales, Marketing & Communication, among others.

Requirements: 

• Master’s degree in business, Management, Ecommerce, Fashion Management and similar field;
• Intermediate skills in Microsoft Office Suite (particularly Excel, Power Point);
• Experience using databases on a large-scale is a plus;
• Attention to details, ability to prioritize different tasks and strong organizational skills;
• Motivation, proactivity, flexibility skills and an analytic mindset are a must;
• Fluency in English both written and spoken is required;
• Knowledge and experience on SAP/Qlik/Storm/Mirakl platform will be a plus;
• Previous experience with Farfetch or other e-players will be considered a plus;
• Passion and knowledge of the fashion and e-commerce luxury market;
• Good team player and communication skills.

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.