CRM REGIONS SUPPORT INTERNSHIP
CRM REGIONS SUPPORT INTERNSHIP
Milano, IT
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Valentino is looking for an Intern who will be included in the CRM Departement, based in Milan, and will support the team in the following activities:
• Interact with CRM Regional Coordinator and local ones creating CRM strategical campaigns’ target based on local needs;
• Execute analysis and reports to support CRM Regional Coordinator and regional stakeholders with insights on local performances, market and clients’ trends;
• Support in cascading corporate guidelines from HQ to local;
• Monitor usage of CRM activities and tools/ materials within global regions;
• Oversee and improve database quality to optimize retention rate;
• Work with other Departments to find synergy on KPIs usage and spreading on the systems (Merchandising, Retail, IT, …);
• Build strong relationships with Business, stakeholders, IT colleagues and suppliers.
Requirements:
• Excellent computer skills (advanced knowledge of Microsoft office suite);
• Fluency in English;
• A previous CRM experience in luxury goods/retail is a plus;
• Advanced analytical skills, highly organized with great attention to details and strong communication skills that shows curiosity and proactivity in data interpretation;
• International experience is a plus.
The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.