Client Advisor
Client Advisor
-, HK
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
We are currently seeking a highly motivated Client Advisor / Senior Client Advisor with strong personality and passion for creating an exclusive experience for our customers.
Responsibilities:
- Focuses on development and retention the existing clients; recruitment of new and potential ones
- Develops store business through excellent clienteling and KPIs performance (convertion rate, cross selling, AVT, upselling, strategic zoning)
- Offer an excellent level couture service at all times across all categories
- Foster sales in partnership and OTO appointment routine
- Naturally integrates digital tools in selling and clienteling activities
- Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)
Requirements:
- Post-secondary education or Diploma holder or equivalent
- Minimum 2 years' working experience in luxury fashion industry
- Self-motivated, mature and good team-player
- Proven selling and clienteling skills
- Excellent communication & story telling skills
- Strong product knowledge to support the team in product maintenance, replenishment, display
- Good command of spoken Cantonese, English and Mandarin
Interested parties please send your full resume with current & expected salary to the Human Resources Department by clicking "Apply Now".
Data collected will be used for recruitment purpose only.
The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.