Client Advisor

Client Advisor

ID:  10116
Location: 

Seoul, KR

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. 

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Client

  • Master the Client Journey
  • Create Customer emotion and desire
  • Engage existing and prospect clients as per weekly plan defined by Store Management
  • Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
  • Focus on development and retention of existing clients, recruitment of new and potential ones
  • Engage the client through every selling opportunity - walk in, private appointment, phone consignments
  • Actively participates to the sales in partnership and OTO appointment routine

 

Operations and Visual

  • Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints
  •  Ensure product good maintenance, replenishment on the floor
  • Know the warehouse stock of all categories in order to ensure re-stock shelves and maximize sales.
  • Respect administration and operations procedures.
  • Liaise with the In-Store Visual to follow display guidelines; verifies and reports all relevant information to store management.
  • Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. 

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Employment Type:  Permanent
Working Time:  Full-time