ID:  8952

Puerto Banus, ES


A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. 


Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.


Position: SEASONAL CLIENT ADVISOR - Puerto Banus


For our boutique in Puerto Banus, we are currently looking for a highly motivated Seasonal Client Advisor with a strong passion for creating an exclusive experience for our customers. We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and with a strong interest for our brand and our product.


Responsibilities will include:




  • Master the client journey;
  • Create customer emotion and desire;
  • Engage existing and prospect clients as per weekly plan defined by store management;
  • Deliver the Valentino Couture service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell);
  • Focus on development and retention of existing clients, recruitment of new and potential ones;
  • Engage the client through every selling opportunity - walk in, private appointment, phone consignments;
  • Actively participates to the sales in partnership and oto appointment routine.


Operations and visual


  • Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints;
  • Ensure product good maintenance, replenishment on the floor;
  • Know the warehouse stock of all categories in order to ensure re-stock shelves and maximize sales;
  • Respect administration and operations procedures;
  • Liaise with the in-store visual to follow display guidelines; verifies and reports all relevant information to store management.




  • Must have strong retail experience in a luxury brand (minimum 5 years exp.);
  • Excellent interpersonal and effective communication skills;
  • Fluency in English is essential, second language is preferred
  • Be a team player with a pro-active attitude
  • High fashion knowledge
  • Ability to adapt to changing needs of the company as necessary
  • Must have client network in luxury environment


The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.


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